Erik (eriktrips) wrote,
Erik
eriktrips
  • Mood: frustrated

net zero

an hour on the phone with SBC, plugging, unplugging, removing routers from networks, using different computers to talk to the modem and then he tests to see if he can ping the modem at all and the answer is no. line test: ok. modem response: nothing. dsl light lights but it can't talk to servers.

the case has been "escalated" and the next tier of technicians will try to fix it "as soon as possible" but since it's a weekend no one will be calling me back till Monday.

I guess it's dialup for awhile. I envision a new modem in my future but I could be wrong.

sigh.


on the up side I did grade some papers after hanging up. now no longer feel so guilty.
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